How do I get it?

To get started on RedRabbit simply click on Sign up button at the top right of our website and follow the steps. After you completed the sign you’ll receive an email from us with further instructions. As soon as you sign the digital debit order your account will be activated and you’ll be ready to start using RedRabbit. You can access and work on RedRabbit with any Computer, Mac or Laptop using your favorite browser. We recommend chrome or Firefox!

Is my data secure?

The RedRabbit servers are hosted in the Amazon Cloud with Amazon Web Services. Our server environment is setup to secure our application and your data.

Amazon implements strict security measures to protect both the physical and network components of their data centers. On top of this we make use of firewalls to improve the security of our applications and your data.

All the data sent to and from the RedRabbit servers is also encrypted using industry standard SSL encryption.

You can read more on AWS security measures

Is my data private?

Absolutely! RedRabbit will never share your portfolio data with any third parties without your consent.

Your data is owned by you / your company, and no one else can use the data you capture in RedRabbit.

You can read more about our Privacy Policy here.

What about backups?

By using RedRabbit you can rest assured that all your data is backed up regularly and can easily be restored during disaster recovery.

What support do you offer?

All support are included in the monthly plan. We’re available from 9am to 4pm, Monday to Friday. Should you need support outside our office ours you can send an email to redrabbit.zone and we will respond as soon as possible.

We really pride ourselves on our excellent support. You can always expect a quick response from us – we’re local, with our offices set up in Cape Town, South Africa.

Can I use the inspection app?

The inspection app is available for all users on who have an Android or IOS mobile device with a camera.

For the best experience you’ll want to use an Android Device running Android version 4.4 or later, or an iPhone or iPad running IOS 9.0 and later.

The RedRabbit Inspections app works great on both smart phones and tablets.

Do I need data to use the inspections app?

You’ll only need data to download and upload your inspections. You definitely won’t need to use your expensive mobile data while out in the field.

Simply download the inspections at your office or when you are connected to a WiFi network, complete the allocated inspections and upload the result once you are back in the office and connected to your WiFi network.

Can I use my existing checklist for inspections?

Yes, RedRabbit allows you to completely customize the checklists & inspection templates you want your agents to complete when doing inspections.